Vero Diagnostics - Durham, North Carolina

Meru Asuncion

Absolutely atrocious. Had this lab lose a urine sample six times, just to say “we forgot to look in the other fridge, so your sample is expired and please go get the sample again” or post lab results of a pt who’s been expired for 7 months come across your facility board. - Canton Michigan.

Hasan Mehdi Rizvi

I highly recommend this diagnostic for any need. I had to travel and needed the COVID test done urgently. The Vero diagnostic promised me the report delivery in 12 hrs. However then they ran into a technical issue but the best part was the owner himself called me and assured that he will not go home until the issue is fixed and would not let me miss my flight and he delivered his promise.

I believe you can test a service only in tough times. I believe me they were economically than their competitors.

Adolfo Magana

3 out of 5, Here is the reason why: I’m a reviewer that likes to educate people before they try a new business, here is the results after I tried Vero Lab, I needed blood testing done, but they still don’t perform blood testing even though it’s categorized as a testing lab which showed up online when google for blood testing, that’s one star and the other star was taken because the operator was not polite when answering the phone, it is very crucial that a secretary or phone operator responds in a polite and professional manner when dealing with public. Hopefully in the future they will improve.

PJ Y

Not dependable for travel testing. Not what was promised!!

Update: Vero never provided the results. Their response claiming otherwise is patently false. Beware that you may not get Any results back and they are willing to make-up stories to cover themselves.

Original review: I was promised SAME day Covid PCR results if tested between 9-11 am. The fee was $100 upfront at the time of the test. Results were supposed to be emailed later in the evening of the same day. I was tested at 9:05am. It is now 6:45 pm of the following day and still nothing from the lab. I tried calling a number of times and the call went to voicemail. Beware that they may not get you results any quicker than Walgreens or CVS. Fortunately I also got a Walgreens PCR test and it only took 20 hours to get the results and it was free.

linda grimsrud

Getting tested for covid doesn’t get any easier than this! Drive up, call, someone comes to your car, fill out the form. Wait a couple of minutes. Someone comes out to do the swab, when completed you pay right there and results are available within 24 hours. I had to have a negative test to travel. No worries about waiting days or weeks for a result.

Sharmila singh

The service is amazing. No long waiting periods and no hidden fees. Everyone are so professional in their duties. Especially administrative assistant Mamta is so efficient. She responds to the requests pretty fast. Overall I had great experience. Keep it up guys?

Lindsey Kulp

I got tested on 1/17/21 through one of the Wake County events. They said results would be sent on 1/18/21. It is now 1/23/21 and I never received my results. I emailed two different email addresses and never heard anything from them. I went to a different testing location on 1/21/21 at 6pm and got my results that night. When you call it gives you the option to speak with an after hours representative, but when you press one it takes you back to the same message saying they are closed and offers to let you leave a voicemail. 100% don’t recommend.

I appreciate the response from the lab, but do not post an email address as a way to contact you if you are not going to respond to emails that are inquiring about a service provided.

Jaycee Murlidar

Recently I approached Vero diagnostics for Covid RT PCR test for travel purposes. Their service was perfect and they promised to deliver the results in one day and they delivered it one day. Both front end staff and the owner seem extremely friendly and provided the help/support I strongly recommend this lab for everyone.